PRIVACY POLICY

At Galerie Loni, we are committed to protecting the privacy and personal information of our customers. This Data Protection Policy outlines our practices and procedures regarding the collection, use, storage, and disclosure of personal information in compliance with the data protection laws of Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


❈ Information We Collect
To fulfil your order, you must provide us with certain information through our Etsy store (which you authorised Etsy to provide to us), such as your name, email address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order for example), if you contact me directly.

✵ Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services.
We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

✴︎ Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
If the artwork is purchased through Etsy, we share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

※ Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

✮ Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal or regulatory obligations.

✳︎ Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) We will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

❋ Transfers of Personal Information
As our business operates in Australia, personal information collected through our website may be transferred and stored in locations outside of Australia. We will take reasonable steps to ensure that any transfers of personal information comply with applicable data protection laws and that appropriate safeguards are in place to protect the information.

⚙︎ Changes to this Data Protection Policy
We may update this Data Protection Policy from time to time to reflect changes in our privacy practices or legal requirements. We encourage you to review this policy periodically for any updates. The updated policy will be effective upon posting on our website.

✾ How to Contact Us
For purposes of EU data protection law, we, Galerie Loni, are the data controller of your personal information. If you have any questions or concerns, you may contact us at galerieloni@gmail.com